Privacy Policy
Last updated: May 13, 2024
1. Introduction
SharedUtilityCatalog ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy delineates our practices regarding the acquisition, usage, revealing, and protection of your data when you access our website sharedutilitycatalog.sbs or when you engage in our yacht charter services.
When you choose to utilize our services, you are giving your assent to the procedures outlined in this document. This policy aligns with the privacy standards set by laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional relevant Canadian privacy statutes.
2. Information We Collect
2.1 Personal Information
The personal details you willingly offer to us when you undertake activities such as:
- Engaging a yacht charter
- Reaching out via our website or telephone
- Registering for our bulletin
- Completing forms on our website
- Joining in surveys or promotions
May include data like:
- Identification and communication information (email, telephone, address)
- Financial details (securely handled through external providers)
- Yacht charter inclinations and necessities
- Secondary contact details
- Food preferences or health-related info (if shared)
2.2 Automatically Collected Information
In the course of your visit to our webpage, we automatically gather specific details concerning your device and how you interact with our site:
- Internet Protocol (IP) address and locale data
- Browser type and its version
- Visited pages and duration of site stay
- Referral sources
- Device specifications (model, screen size, etc.)
2.3 Cookies and Tracking Technologies
Employment of cookies and comparable tracking methodologies enables us to enhance your browsing experience on our site. These are utilized to:
- Store your preferences
- Assess site utilization and functionality
- Deliver customized content
- Enhance our offerings
Your preferences about cookies can be managed via your web browser settings or our cookie consent mechanism.
3. How We Use Your Information
We employ the data we compile for purposes such as:
- Service Provision: Executing yacht charter services, managing reservations, and maintaining communication regarding your bookings
- Client Service: Addressing inquiries and offering support
- Financial Management: To conduct transactions and handle billing
- Safety and Security Assurance: To safeguard our operations and preempt fraudulent activities
- Promotional Efforts: Dispatching promotional content and updates (provided you've consented)
- Web Improvement: To analyze visitor behavior and better our site's usability
- Adhering to Legalities: To comply with established laws and mandates
4. Information Sharing and Disclosure
We neither sell, exchange, nor lease your private details to exterior entities. We might disclose your data in these instances:
4.1 Service Partners
With trusted third-party service facilitators for payment processing; website operation and support; electronic marketing; analytical and performance monitoring; client assistance, etc.
4.2 Legal Obligations
Your data could be revealed when mandated by law or to comply with legal proceedings, court orders, urgent situations, or probes into suspected illegal behaviors.
4.3 Business Ventures
Your data might be passed on as part of business transactions like mergers, takeovers, or asset sales.
5. Data Security
We enforce suitable electronic and managerial strategies to secure your personal data from unauthorized entry, amendment, exposure, or obliteration. These safeguards incorporate encryption, secure servers, access management, consistent evaluations, and workforce education.
However, no form of data transmission over the internet or electronic storage is invulnerable. Absolute safety of your data cannot be fully ensured.
6. Data Retention
Your personal data is kept just for the duration needed to satisfy the objectives it was gathered for or as required by legal stipulations. Typical retention periods include:
- Charter bookings: 7 years (for tax/legal reasons)
- Marketing communications: until subscription withdrawal or deletion
- Web analytics: 26 months
- Client assistance: 3 years since last interaction
7. Your Rights and Choices
You reserve the rights to access, amend, erase (law permitting), transfer, opt out of marketing, and control cookie consents. To exercise these rights, reach out to us through the means provided below.
8. Third-Party Services
8.1 Google Analytics
Google Analytics is utilized for site usage analysis. Opting out is possible via the Google Analytics Opt-out Browser Add-on.
8.2 Social Networking Platforms
Our webpage may incorporate connections to social media platforms, which have their independent privacy policies.
8.3 Payment Processors
Transaction handling is overseen by Payment Card Industry Data Security Standard (PCI DSS) accredited external processors.
9. International Data Transfers
Your information may be transferred to, and processed in, countries other than Spain. We institute suitable measures conforming to applicable privacy statutes.
10. Protection of Minors
Our offerings are not targeted towards children under the age of 13, and we do not intentionally gather their data. If it comes to your attention that a minor has provided us with their data, kindly notify us at once.
11. Updates to This Privacy Policy
Amendments to this Privacy Policy may be made to reflect shifts in our procedures or legal requirements. Any substantial changes will be communicated by updating the policy on our website, emailing registered users, or exhibiting an announcement on our webpage. Continuation of service usage post-update enactment signals your consent to said revisions.
12. Contact Information
For inquiries regarding this Privacy Policy or our data handling methods, please get in touch with us:
SharedUtilityCatalog — Privacy Officer
Marina Port Vell
Barcelona 08039
Spain
Telephone: +34 932 23 74 61
Email: [email protected]
13. Conformity with Google Ads User Consent Policy
We adhere to Google Ads user consent policies, and you can modify your cookie/tracking preferences at any time via our cookie configurations.